Streamlined document workflow and secure electronic health records allow more focus on your patients.
Managing healthcare information and offices is hard. Patients need to be kept happy, patient information must be secured and also comply with regulations such as HIPAA, and there's regular business information like invoices that need to be processed.
This paperwork can be tedious and time-consuming to manage as documents are routed between insurance companies, patients, doctors, and practices and hospitals so that patients receive the proper care and that care is billed correctly.
Datamax can orchestrate technology solutions to help your Healthcare Organization:
- implement electronic medical forms and workflow to alleviate broken or manual paper processes and reduce expense,
- simplify admissions and discharge document workflows to improve staff productivity and reduce patient wait times— resulting in better HCAHP survey scores,
- streamline your EMR experience through seamless HL7 scanning integration — reducing the steps required to scan and index documents to a patient’s chart,
- track all print, scan and fax activities on MFPs and quickly mitigate any unauthorized access to sensitive patient healthcare information, and
- protect patient health information through best practices regarding your Business Associate Agreements, the latest copier/MFP security measures, and a multi-layered, proactive Managed IT Services engagement.
Healthcare companies go Vertical® with Datamax Arkansas and achieve efficiency, security, and a fatter bottom line.
Get healthy with streamlined invoicing, electronic health records, and smart document output. Let's talk.
Christopher, Industry: Healthcare
“This letter is written in endorsement and support of Datamax and Amanda, Account Manager. Datamax has been a viable and important partner with us here for several years. They have worked with us on equipment purchases and rentals, always ready to provide the best advice and guidance in navigating the sometimes-confusing world of equipment options. Invariably they have delivered the best solutions that fit our needs and budget. We could not be happier with the repeated positive outcomes.
But the initial consultation and sale is where so many companies think their job is done. With Datamax, however, they fully recognize the importance of the relationship and ongoing service needs once you have made an equipment decision. In reality, we have rarely ever had an issue with any of our equipment, but the only time or two that we did, they immediately handled everything to our fullest satisfaction. That is peace of mind that is invaluable to a small nonprofit organization like ours.
To that end, Amanda, our Account Manager, has been nothing short of outstanding in the service she delivers. She routinely calls or stops by, in part to remain in touch and further our professional relationship, but also to ensure we are happy, have no issues, and willing to provide any service or support that we might need. That kind of quality relationship and support clearly separates Datamax from their competitors. As a company they get it, and Amanda is second-to-none in her help and support. I strongly recommend anyone looking for quality office equipment to look no further than Datamax. Their equipment is dependable, they maintain accurate billing, they have experienced service technicians, and their sales and support staff, as embodied by Fox, is simply the best. I recommend them without hesitation or reservation.”
Jeff, Industry: Healthcare
Datamax has been instrumental in helping us with our office technology equipment. Datamax manages our entire fleet of printers and copiers and they a have been a valuable partner to us over the years and always has quick and efficient service.
We sat down with Datamax to see how we could be more streamlined with our copiers and printers. At the time we had a mixed fleet of equipment, some were under a service contract and some were not. Datamax did a walkthrough of our facilities, took our floorplans, and listen to all of our concerns and pain points. Our sales representative, Kristina designed a plan based on our floor plans of how to strategically place our copiers and printers to best serve our staff. We brought the entire new fleet under an all-inclusive service plan to take the headache off our IT team. The equipment has performed above our expectations and is very reliable.
In addition, Datamax has helped consult with us on how to make our office equipment more HIPAA compliant as that is always top of mind to us in our industry. We worked with Kristina who is HIPAA certified and Datamax implementing PaperCut software to better track print jobs/copies, eliminate sensitive information from being left on devices, and cut out waste of paper. This is an invaluable piece of our technology program. Authenticating at our devices insures us that com pliancy is always met here.
We have experienced substantial growth and with that comes building expansions and moves, Datamax service team continually meets our needs as our business models expand. Copier moves and installation are always done with professionalism, timeliness, and to our satisfaction. I personally recommend any company to do business with Datamax as they have; educated sales representatives, timely service technicians, accurate billing, software solutions, and dependable equipment. Datamax has truly been an all encompassing technology partner to us!
Leslie Don, Industry: Healthcare
“We would like to thank Datamax for the dependable service and quality of the Canon equipment. In the past twelve years, I can honestly say that Datamax has gone above and beyond to meet our ever expanding needs. Your service team has always been professional and very responsive in resolving our service demands. We look forward to a long relationship and continued growth with Datamax.”
Ken, Industry: Healthcare
“In a world full of deadlines and day-to-day business needs, I wanted to take a moment to acknowledge my appreciation to those who help it making it easier. Over the years in working with you, I have purchased office equipment that we rely on to perform at a level of perfection. In times when service is needed, a tech is dispatched promptly. Your supply department is always professional and helpful and I receive my supplies next day most of the time.
Several times a year, Josh (our Sales Representative) contacts me to see if everything is going okay and to see if we have any upcoming needs that Datamax may be able to help with. When I need a quote on office equipment, Josh prepares and has it to me quickly and addresses questions or concerns from our Corporate Office.
Overall, I am very satisfied with the business relationship between our Companies and look forward to continuing it into the future.”
Barbara, Industry: Healthcare
“Since we have signed a lease with Datamax back in the early part of 2011 we have received outstanding support from all aspects of Datamax. From installing all of our equipment, which we have 13 copiers to the ordering of supplies, we have always had great support. We can focus on Patient Care rather than having to take time dealing with copier and fax issues. Our copiers are all used quite frequently and anytime there is a problem Datamax has always responded on a timely matter. We are quite pleased with Datamax.”
Brenda, Industry: Healthcare
“I would like to say thank you for Janet (our Sales Representative) and her help with our recent equipment update. She took the time to learn what our needs were, listened to our wants and advised us of the proper equipment needed for cost and time efficient use. This year, we have upgraded our main copier and the two managers multi use printers. Michael did a great job installing them and Janet has done prompt follow up to assure we were pleased with the units and they were meeting our business needs. It is comforting to know someone is there anytime we need help. During the past 6 years we have used Datamax, Janet has shown time and again what good customer service is.”
Rick, Industry: Healthcare
“I am writing this letter of reference on behalf of Virginia (our Sales Representative) and the entire staff and technicians at Datamax. As the CEO of a statewide O&P company, I have been working with Datamax for many years. At first we used Datamax for basic needs, and then progressed to more complex services. Virginia and the entire staff at Datamax are exemplary in their knowledge and service. As a result, we plan to partner with Datamax for years to come. Thanks for all you do to ensure the services of my business and customers.”