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Datamax Inc. Earns 'World Class Service' Award With 94.7 NPS Score

Little Rock, ARK  (February 3, 2023) — Datamax is honored to earn CEO Juice’s “World Class Service Award 2022” after maintaining a 94.7 Net Promoter Score® (NPS) customer satisfaction score over the past year. 

This score is calculated based on post-service surveys that are sent out after every Datamax service call. Since 2012, the company, with 10 locations in Texas and Arkansas, has collected more than 11,500 completed post-service surveys, and maintained an average NPS® score in that time of 93.

Topics: Digital Copiers News Release Service Training

Datamax Earns Konica Minolta Pro-Tech Award for 7th Straight Year

Little Rock, ARK (Sept. 19, 2022) — Delivering a customer experience worth raving about begins with expertise. Datamax Arkansas further solidified its commitment to “above-and-beyond” training and technician “know-how” by earning Konica Minolta’s Pro-Tech recognition for the seventh consecutive year.

Topics: Digital Copiers News News Release Konica Minolta Service Training