The Datamax Newsroom

Little Rock, ARK  (February 3, 2023) — Datamax is honored to earn CEO Juice’s “World Class Service Award 2022” after maintaining a 94.7 Net Promoter Score^® (NPS) customer satisfaction score over the past year. 

This score is calculated based on post-service surveys that are sent out after every Datamax service call. Since 2012, the company, with 10 locations in Texas and Arkansas, has collected more than 11,500 completed post-service surveys, and maintained an average NPS^® score in that time of 93.

Little Rock, ARK (Sept. 19, 2022) — Delivering a customer experience worth raving about begins with expertise. Datamax Arkansas further solidified its commitment to “above-and-beyond” training and technician “know-how” by earning Konica Minolta’s Pro-Tech recognition for the seventh consecutive year.

Irving, TX (July 9, 2019) - Datamax Inc. was recognized at the recent Canon Engineering and Solutions Summit for its long-standing, organization-wide Association of Technical Service Professionals (ATSP) attainment. This exclusive recognition further solidifies Datamax’s unequivocally strong partnership with Canon USA, as well as its unique commitment to a superior client service experience.

Little Rock, AR (April 17, 2019) –  For the third consecutive year, Datamax Arkansas has earned the Association of Technical Service Professionals (ATSP) National Service Recognition Award from Canon USA, demonstrating Datamax’s ongoing commitment to arming its technicians with elite-level skills and training and providing a superior client experience.

Little Rock, AR (April 4, 2019) – Datamax Arkansas was officially recognized for both its 2017 and 2018 Konica Minolta Pro-Tech Service Awards at the manufacturer’s dealer conference held in Newport Beach, Calif. recently.

“The Pro-Tech Program is a rigorous process, and Konica Minolta recognizes and appreciates (Datamax’s) exceptional commitment to customer support and satisfaction,” said Sam Errigo, Executive Vice President, Sales and Business Development. “Congratulations to Datamax Little Rock for this outstanding achievement.”

Little Rock, AR (Aug. 24, 2018) - For the third consecutive year, Konica Minolta awarded Datamax Arkansas with its coveted Pro-Tech Service Award for demonstrating excellence in both technical expertise and delivering top-tier client support.

Little Rock, Ark. – May 23, 2018 - For the second consecutive year, Datamax Arkansas has earned the Association of Technical Service Professionals (ATSP) National Service Recognition Award from Canon USA. 

This recognition demonstrates Datamax’s commitment to enabling its service personnel with the elite skills necessary to provide a superior client experience. To qualify, dealerships must have 75 percent of its service representatives certified within the program as of January 1, 2018.