... Or just flat frustrated? You know all too well that fast response, without resolution, is pointless. Our Response+Resolution time for MFP, printer, and copier repair service @ 3:46 hrs state-wide (3:16 hrs for Little Rock) is faster than most Response Time-only Guarantees.
If your communications were more impactful and distributed more efficiently, how many more customers could you attract — or retain? Thought about that?
Pick a true technology partner to ensure you buy or lease the RIGHT copiers, printers, or production print solution to help your Little Rock business communicate better — instead of just buying the first one you see after a Google search.
Do you know how much you spend on printing? Did you know that half of print jobs are thrown away without being used? Would you waste half of your budget on any other line item?
Discover five questions you need to ask yourself so that you can align your printing budget with your printing needs. And help your IT team avoid troubleshooting problems with your copiers and laser printers.
Outsourcing IT Managed Services improves security, provides stable budgeting, and frees up time and internal resources for IT to focus on improving your business.
Every company today needs network security, data backup, IT support, stable infrastructure, etc. – you don't have to manage this yourself. In fact, entrusting these to a proven partner allows you to capitalize on your IT to propel your business.
18 minutes. That's how long, on average, it takes an employee to find a paper document (unless it's been misfiled or someone else is using it, then they can't find it at all).
Electronic document management allows instant retrieval of documents and can help automate business processes, save on document storage costs and free up office space (no more filing cabinets!), improve customer service, and more.
Technology is transforming the way we conduct business every day ... especially the ways we communicate in an increasingly mobile environment. According to Global Workforce Analytics, by the end of 2021, almost one-third of the American Workforce will be working from home full-time.
Unified Communciations as a Service (UCaaS) is a cloud-based platform that creates seamless communication and integrates all tools – desktop phones, mobile phones, and computers – into one easily manageable solution. It unites a scattered workforce that’s constantly on the go.
Whether it's a technician scratching his or her head about an issue they've "never seen before," you wondering when they'll arrive or how to get someone on the phone, or just the extended, frequent downtime that's costing you profits and productivity, we understand the frustration.
That's why created this eBook — to offer insights on identifying several service factors that you can take back to your coworkers and help flip being truly frustrated to being a true fanatic.