Relevant Technology • Raving Results®
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Every business must prepare for the worst. Those that don’t may never fully recover from a disaster. But not all
disasters are created equal. Join us at one of our special seminars and become much better prepared.
Datamax celebrates 35 years of serving businesses and communities across Arkansas.
Join us at our Open House Celebration on Thursday, May 10 ... Click For More!
Compliance mandates and information security standards require a regularly scheduled risk analysis exercise. A Datamax
Certified HIPAA Professional can help ensure your healthcare organization achieves compliance — and peace of mind.
Up to speed, up to spec, and up and working ... lickety-split! From response to resolution, Datamax is up
for any and all copier service challenges. Our Raving Fan Service Response Metrics prove it.
Datamax's main philosophy is geared around Creating Raving Fans®. We aren't satisfied with customers just being satisfied.
— Barry Simon, President, Datamax Inc.
Creating Raving Fans® – it's our relentless mission to deliver what matters most to our customers. How do we know what matters to you? We ask and then we listen – and act. You want fast response, a solution to your problem, and you want your problem fixed in a single visit. We offer great Little Rock copiers, printers, and office technology. But so do many others. Our edge – what sets us apart and will set you to raving – is our commitment to service, support, and a collaborative partnership approach.
So what’s our formula for “Creating a Raving Fan"? – expertise plus execution plus a whole lot of enthusiasm in everything we do. If you’re looking for a technology partner, not someone to simply buy copiers from, take a peek at our following Raving Fan Metrics (i.e., service performance numbers that matter) you can expect from Datamax.
5,041
Calls Responded To &
Resolved in under 4 Hours.
75
Our Average Repair Time in Minutes.
86%
Our Average First Call Completion Percentage.
9.8
Our Average Recommendation Score.
If your communications were more impactful and distributed more efficiently, how many more customers could you attract — or retain? Thought about that? Pick a true technology partner to ensure you buy or lease the RIGHT copiers, printers, or production print solution to help your Little Rock business communicate better — instead of just buying the first one you see after a Google search.
Do you know how much you spend on printing? Did you know that half of print jobs are thrown away without being used? Would you waste half of your budget on any other line item? Discover five questions you need to ask yourself so that you can align your printing budget with your printing needs. And help your IT team avoid troubleshooting problems with your copiers and laser printers.
Outsourcing IT Managed Services improves security, provides stable budgeting, and frees up time and internal resources for IT to focus on improving your business. Every company today needs network security, data backup, IT support, stable infrastructure, etc. – you don't have to manage this yourself. In fact, entrusting these to a proven partner allows you to capitalize on your IT to propel your business.
18 minutes. That's how long, on average, it takes an employee to find a paper document (unless it's been misfiled or someone else is using it, then they can't find it at all). Electronic document management allows instant retrieval of documents and can help automate business processes, save on document storage costs and free up office space (no more filing cabinets!), improve customer service, and more.
To ensure the right solution for our customers, we ask questions. A lot of questions. What are your business goals? How do your processes work? Why do you do it that way? Asking questions — and listening between the lines for the real answers and opportunities — is the ONLY way to deliver what you really need instead of what you think you need.
When you're looking for a Little Rock partner to manage your copiers and printers, we think you should ask questions too. Ask these 20 questions when you're considering your next office equipment partner. The answers will help you separate the real partners from the companies who just want to sell you something.
Barry is a native of Chicago, Illinois and graduated from Southern Illinois University with a B.S. in Business. In 1985, he moved to Little Rock ... more
In 1985, David joined the Datamax sales team as an Account Executive in Arkansas providing customer solutions with Canon’s early ... more
Greg grew up in Saint Louis, Missouri and graduated Parkway North High School in 1974. In 1976, Greg joined the U.S. Marine Corps ... more
Brian began his career by starting a publishing company while attending Arkansas State University. When Steve Jobs announced the Mac ... more
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