Relevant Technology • Raving Results®
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You know all too well that fast response, without resolution, is pointless. Our state-wide Response+Resolution time for MFP, printer, and copier repair service @ 3:31 hrs is faster than most Response Time-only Guarantees.
Datamax's main philosophy is geared around Creating Raving Fans®. We aren't satisfied with customers just being satisfied. Barry Simon, President
Creating Raving Fans® – it's our relentless mission to deliver what matters most to our customers. How do we know what matters to you? We ask and then we listen – and act. You want fast response, a solution to your problem, and you want your problem fixed in a single visit. We offer great copiers, printers, and office technology. But so do many others. Our edge – what sets us apart and will set you to raving – is our commitment to copier service, support, and a collaborative partnership approach.
So what’s our formula for “Creating a Raving Fan"? – expertise plus execution plus a whole lot of enthusiasm in everything we do. If you’re looking for a technology partner, not someone to simply buy copiers from, take a peek at our following Raving Fan Metrics (i.e., Arkansas copier service performance numbers that matter) you can expect from Datamax. They are state-wide!
2:26
Our Average Response Time in Hours. (State-wide)
3:31
Our Average Response + Resolution Time in Hours.
83.7%
Our Average First Call Completion Percentage.
9.8
Our Average Recommendation Score.
If your communications were more impactful and distributed more efficiently, how many more customers could you attract — or retain? Thought about that?
Pick a true technology partner to ensure you buy or lease the RIGHT copiers, printers, or production print solution to help your Little Rock business communicate better — instead of just buying the first one you see after a Google search.
Do you know how much you spend on printing? Did you know that half of print jobs are thrown away without being used? Would you waste half of your budget on any other line item?
Discover five questions you need to ask yourself so that you can align your printing budget with your printing needs. And help your IT team avoid troubleshooting problems with your copiers and laser printers.
Outsourcing IT Managed Services improves security, provides stable budgeting, and frees up time and internal resources for IT to focus on improving your business.
Every company today needs network security, data backup, IT support, stable infrastructure, etc. – you don't have to manage this yourself. In fact, entrusting these to a proven partner allows you to capitalize on your IT to propel your business.
18 minutes. That's how long, on average, it takes an employee to find a paper document (unless it's been misfiled or someone else is using it, then they can't find it at all).
Electronic document management allows instant retrieval of documents and can help automate business processes, save on document storage costs and free up office space (no more filing cabinets!), improve customer service, and more.
Technology is transforming the way we conduct business every day ... especially the ways we communicate in an increasingly mobile environment. 82 percent of businesses have moved or are planning to move part or all of their enterprise telephony solutions to the cloud by 2020.
Unified Communciations as a Service (UCaaS) is a cloud-based platform that creates seamless communication and integrates all tools – desktop phones, mobile phones, and computers – into one easily manageable solution. It unites a scattered workforce that’s constantly on the go.
Unified Communications means better collaboration, faster access and seamless integration of devices in the workplace and out in the field.
Our free eBook will explore 8 different scenarios that might point to the need for a more unified, highly intuitive communications strategy. Click to download below!
Barry is a native of Chicago, Illinois and graduated from Southern Illinois University with a B.S. in Business. In 1985, he moved ... more about Barry
In 1985, David joined the Datamax sales team as an Account Executive in Arkansas providing customer solutions with ... more about David
Greg grew up in Saint Louis, Missouri and graduated Parkway North High School in 1974. In 1976, Greg joined the ... more about Greg
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Datamax Inc. (Little Rock)
7400 Kanis Road
Little Rock, AR 72204
Toll Free: 1.800.482.5772 (Contact)
Datamax Inc. (Hot Springs)
317 3rd Street
Hot Springs, AR 71913
Toll Free: 1.800.364.4255 (Contact)
Datamax Inc. (Texarkana)
2221 N. State Line Avenue
Texarkana, TX 75501
Toll Free: 1.800.482.5772 (Contact)
Datamax Inc. (El Dorado)
106 W. Main Street, Ste. 408
El Dorado, AR 71730
Toll Free: 1.800.482.5772 (Contact)