"You Ask. We Answer." Blog

Responsive and relevant insights into the questions our partners have.


In Light of COVID-19, Does Datamax Have any Promotions That Can Help My Business Better Communicate?

In light of the coronavirus pandemic, Datamax, through its CommCare Program, is offering its “GoMeet” remote meeting, video conferencing, and webinar software tools for FREE through December 31, 2020. 

Editor's Note: The deadline for this promotion has passed since the blog was originally published. 

As an employer, are you suddenly asking yourself: How can employees be here, without really being here? There are projects to be shared, customers to be cared for, and meetings still to be conducted.

Topics: Disaster Recovery Unified Communications VoIP Phone System You Ask, We Answer Coronavirus Remote Workforce Planning

Does Datamax Participate With Premier Hospital Group Purchasing?

Yes ... With Canon's recent agreement with Premier Inc., Datamax can accommodate Premier members with its full range of digital imaging solutions from Canon U.S.A.

In the Healthcare Industry today, in the pursuit of maximizing patient care, interoperability is key.

Technology plays a crucial role in hospitals, private practices, and clinics alike using systems and software to access patient information. Also top of mind in today's medical environment is realizing savings and efficiencies, so that resources can be reserved specifically for patient care.

Topics: Office Equipment Canon USA You Ask, We Answer

The RGB/CMYK Conversion: How Do I Get My Print Output to Match the Colors on My Monitor?

We'll cover five best practices for graphic designers as they transition between screen and paper in order to optimize final color quality and accuracy. 

It’s a classic, often frightening, tale in the world of print and graphic design: You’ve spent an enormous amount of effort into a design project — why doesn’t your finished product match what you’re seeing on the screen?

Print technology has evolved tremendously in a relatively short amount of time. The advent of digital print devices has created the capability to do more with less than ever before. But at the same time, a considerable knowledge gap still exists between graphic designers utilizing RGB input at the start line of the design process, and the necessity of CMYK output at the finish.

How does one bridge that gap? 

Topics: Color Printing Office Equipment Production Print You Ask, We Answer G7

I Know Microsoft is Ending Support on Windows 7: What Do I Do Now?

Find out what the real issues are with Windows 7 after Jan. 14, and 3 steps toward a solution.

As many IT administrators already know, Windows 7 is on life support. Failing to act could place your IT environment in critical condition.

Topics: Technology Support Technology Pain You Ask, We Answer

I Think it's Time to Upgrade My Business Phone System. How do I Determine My Costs?

The makeup of, and the costs associated with, your next-generation business phone system will depend on several factors, which we will outline with 5 key components.

If you’ve done your homework, you’ve realized that cutting the cord on your POTS (Plain Old Telephone Service) and embracing next generation communication technology will serve your organization well moving forward — from both a productivity and potentially cost-savings standpoint.

Topics: Unified Communications VoIP Phone System You Ask, We Answer

How do I Go About Recycling My Used Toner Cartridges?

Follow these three simple steps to begin recycling your old cartridges and making a valuable positive impact on our environment.

If you’re like most organizations we know, you go through A LOT of toner.

Just as reference: Datamax ships out an average of 5,046 consumables per month. That can account for A LOT of waste. According to Evolve Recycling, a laser cartridge thrown into landfill can take up to 450 years to decompose. As organizations continue to create initiatives to lessen their impact on the environment, recycling your toner cartridges is a wonderful way to keep non-renewable resources from ending up in landfills.

Topics: Going Green Print Management You Ask, We Answer

Can I Achieve True Color Consistency with My Current Production Equipment? If so, How?

By embracing the G7 Method of printing procedures, you can achieve much-desired color consistency. 

For today's image and reputation conscious companies, a commitment to branding  is an equal commitment to consistency. Color consistency matters perhaps more than anything. 

The ability to match from proof to press repeatedly is crucial for the marketers who create materials, and for the production printers who produce them. So among your many output devices, be they offset, digital, or wide format, can you create a standard where color is consistently consistent?

The answer is yes, absolutely. And G7 is THE standard you should strive for.

Topics: Production Print You Ask, We Answer G7

Why Does My Healthcare Organization Need a Security Risk Analysis?

For the ninth year in a row, healthcare organizations had the highest costs associated with data breaches at $6.45 million – over 60 percent more than the global average of all industries.

The Security Risk Analysis —  it's a process that healthcare organizations often avoid just as their patients do their own medical check-ups or procedures.

This Security Risk Analysis (SRA) is thorough assessment of the potential risks and vulnerabilities associated with electronic protected health information (ePHI) created, received, maintained and transmitted by your organization. ePHI  is critical to your business and vital to the care of your patients. The SRA isn't just a mandatory task. It's a smart business practice. It's a necessary annual check-up. 

Topics: HIPAA Network Security Cybersecurity Managed Compliance Services

I Received a Pop-up Alert Saying My Computer's Infected and to Call a Number: What Should I do?

Don't call the number! We'll break down this specific socially engineered threat, and offer 3 things your organization you can do to shore up security. 

In your effort to protect computer systems and sensitive data, socially engineered attacks need to be on your entire organization’s radar.

Social engineering is the art of manipulating, influencing, or deceiving you in order to gain control over your computer system. According to KnowBe4, only about 3% of malware tries to exploit an exclusively technical flaw. The other 97% instead targets users through Social Engineering. 

Topics: Network Security You Ask, We Answer Social Engineering

How Much Do Advanced Certifications Matter When Selecting a Copier Service Provider?

Advanced Certifications provide key advantages for all parties involved - both the vendor and the clients they represent. We'll discuss why in this blog. 

Maybe you’ve heard copier companies tout the advanced service recognition they’ve earned from the manufacturers they represent. Maybe you haven't. 

Canon’s Association of Technical Service Professionals (ATSP) Certification. Konica Minolta’s Pro-Tech. Ricoh’s Circle of Excellence are just a few examples of manufacturer-specific advanced certification programs. They're give acclaim to service providers, provided they're willing to pursue such recognition.

Topics: Technology Support Canon USA You Ask, We Answer Technology Training Konica Minolta