The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


How Remote Support Can Fit Your IT Needs

A question you may find yourself asking is, what is remote support? Remote support is a program that was created to monitor organizations servers and work stations. It was created by technology professionals to assist company’s in provided them the protection they need. Remote support is serviced by a team of engineers who remotely monitor, manage and maintain servers, workstations and other equipment on your network. The benefits of having this IT service are endless, but below are a few reasons why it can benefit you and your company:

  • 24/7 Monitoring – Your network is being watched after normal business hours. This 24/7 protection due to the easy task of being able to remote into your servers.
  • Virus Protection – Viruses have been a huge problem for a lot of companies. One bad virus can turn your whole world upside down! With an IT service like remote support you don’t have to worry about pesky viruses ruining your company.
  • Security Breaches – We have heard about the disastrous security breaches that have happened to big time companies recently. That is why it is important to secure you company in the best way possible! Don’t let a security breach happen to you. With remote support a team of highly qualified engineers can quickly assess the situation and fix the problem.

Remote support is a TechView® service offered by Datamax. With the assistance that Datamax provides, businesses can get the best IT service there is to offer. There are a lot of risks that businesses and organizations take when trying to manage their own IT networks. With the help of technology companies like Datamax you can prepare yourself for the worst and avoid disaster.

Find out today if remote support is the service for you by requesting our Free IT analysisOr contact us for more information. We’re here to help!