The Datamax Thinking Blog

While the impact of the virus is yet to be determined, the COVID-19 outbreak serves as one poignant example of the need for agility, flexibility and cohesion in the way organizations communicate (via voice or data) and conduct business.

What happens when working remotely ceases to be a luxury … and starts to become a necessity?

With the series of events unfolding surrounding the Coronavirus, employers are making operational adjustments to comply with a quickly-evolving public narrative — one that may soon include a work-from-home strategy.  Given these circumstances, how do businesses maintain effective communication with customers? With their team? How do they preserve standard business operations if employees aren't at the office? 

While the series of events surrounding COVID-19 may leave business owners seemingly with their hands tied, there are proactive steps that can alleviate concerns, ensure healthy practices, and sustain productivity for the days and weeks ahead.

As our nation and our world continues to deal with the coronavirus and its impact, small businesses find themselves on the front lines of this outbreak.

A security checkup for those utilizing SMB (Scan to Network Folder) solutions with your office’s multi-function printer.

AAA Security — it's not a common term in today’s growing discussions around system and database compromises. But it should be. 

With growing compliance pressures, and as facilities grapple with ways to be more productive, healthcare organizations need to easily and efficiently send authenticated documents without disrupting their existing workflow processes.

First, a few fax facts.

• The first ever transmission of an image over a wire was performed by Alexander Bain on an experimental fax machine in 1843.
• A survey done by IDG research found that cloud faxing is used for 31% of total faxing activity today among companies that have implemented the method, with that number expected to increase to 71% over the next three years.
• According to IDC’s fax survey, 90% of respondents indicated either that their organization had already integrated fax with other technologies/applications or were evaluating options to do so.

According to the report, 1 in 5 SMBs report that they’ve fallen victim to a ransomware attack. 85 percent of MSPs report attacks against SMBs in the last two years

Cyberspace is overflowing with malicious activity. But among online criminal acts affecting businesses today, Ransomware remains the biggest offender.

Datto's "Global State of the Channel Ransomware Report" sheds light on the current state of this notorious online threat, pulling together perspectives from Managed Service Providers (MSPs), their partners, and their clients from around the world. It also eyes the perspectives from both the IT channel and the SMB clients it serves.

The bottom line? Ransomware is still the #1 villain.

Nearly a third of all healthcare employee respondents (32%) said that they had never received cybersecurity training from their workplace ... but should have.

Healthcare today has its share of gaps: Gaps in healthcare access, gaps in the treatment of chronic diseases, and gaps in communication between patient and provider.

But what about the existing gaps in a medical facility's IT security plan?

This is not a sophisticated scam. However, it is an effective and profitable one and it happens to an increasing number of companies across America each year around tax time.

Tax season is here. Are you safe? That seems like an odd question to ask; nevertheless, with the increasing sophistication of cybercriminals it must be considered and answered.

With a new year and new decade arriving, technology's only going to embed itself deeper into the workplace. It might be a great time to assess what your technology partner values deeply — in 2020 and beyond. 

Peter Drucker once wrote that “customer research may be more important than market research—but far more difficult.”

In other words, if it’s not relevant to the customer, it doesn’t matter. And if a partner can't figure that out, they're likely hurting for value.  The success of your partnership with a business technology vendor rests primarily on those differentiators that matter most to you. That’s not as easy for vendors – technology vendors being no exception – to uncover and deliver. It takes a particular mind-set by your provider to follow through with actual customer needs and wants.

Workflow efficiency, the evolution of production print, cloud migration – all topics covered in our January trends as well as the blogs seen below – continue to drive many business technology topics of interest.

When compiling the list of most read blogs of 2019, we were intrigued to discover that the top read post was a January blog predicting the top 5 business technology initiatives for the coming year.

What’s commonly perceived as “just another business expense” is an oft-overlooked opportunity for cost-cutting measures. Tighten your budget belt with these 20 ways to cut print costs.

Hoping to trim some fat in 2020?

The extra weight we carry in our operating budgets can certainly impact our budget belt size, but also overall business performance and results. As we approach a new year, with budgets and business plans freshly ingrained in our minds, many businesses are searching for ways to trim some of the fat out of the overall cost of conducting business.