The Datamax Thinking Blog

The study found that seventy-four percent (74%) of employees felt they were asked to do things on the job for which they were not properly trained.

"Yeah, yeah, yeah, so you say you've got advanced service training certification(s)—so what. If those certifications were worth their salt, everyone would be pursuing achievement, touting the distinction, and donning the emblems."—Naysayers International

As it stands, many service providers don’t seem interested (or perhaps capable) unless such certifications are required or mandatory by the suppliers and manufacturers they represent. Mandatory certifications may ensure compliance but not necessarily commitment to learning—which is the point.

You want to help patients and not put them at risk from a data breach. Keep them and HIPAA happy by following these straightforward tips to handle your paper-protected health information.

You spend a lot of time staying on top of your electronic health records, but you can't ignore the file cabinets filled with patient information on paper. A completely paperless operation is a dream for many health companies. Until you can achieve that digital goal, you need an effective way to restrict access to your hard copies.

Every improvement you make in office organization gives doctors and patients more time to communicate.

The call on hold blinks on the other line. As you cradle the phone on your shoulder, you talk calmly to a supplier about another late shipment of office supplies. Soon you'll be late for a staff meeting.

It's all you can do to keep your doctor's or medical office running smoothly. It's not like other businesses -- your customers are patients who are healing and have concerns about their condition. Doctors, nurses, and other staff don't want any delays in delivering care due to back-office problems. Every improvement you make in office organization gives doctors and patients more time to communicate.

Process automation won't eliminate all tasks you have throughout the day, but you can gain enough time that you get to leave work on time and enjoy your night.

You're the glue that keeps the office running smoothly. When you do your job right, it might appear like you're not doing anything at all, which couldn't be further from the truth. Whether you're researching the latest technology improvements or maintaining a collaborative environment, you're putting in a lot of hard work.

Process improvements cover everything from scanning your paperwork with digital copiers to enter them into a document management system to streamlining current workflows. They benefit the business in many ways and find a way to go from the beginning to end in the most efficient way possible. But what do they do for YOU?

The point in time when you acquire a new print device is the perfect time to improve your workflow, provided your vendor has the expertise.

A business' copier fleet is very much a Goldilocks situation; too much or too little printing and copying capacity can create significant costs. If you print more than your fleet can handle, you are going to have to replace devices more often. If you have more capacity than you need, you are paying too much to the detriment of other areas of your business.

Looking for excellent service and maintenance support for your digital copiers and other office equipment can feel like looking for a four-leaf clover.

Horseshoes are always lucky.

But today, leprechauns, four-leaf clovers, and green are lucky.

Here are a few thoughts on how to make your luck last beyond St. Patrick's Day when looking for quality copier repair, service, and maintenance. Because it can feel like you're looking for that mythical pot of gold sometimes.

Multifunction copiers are a must-have device to improve process automation in your office and to support working anywhere.

Compare today's business environment to the typical office in 2000. Back then, everyone was locked to a particular workstation, and remote working was a rarity. Today, you can work from a computer to a tablet to your smartphone halfway across the world without any problems.

While technology advancements set the stage for many of these changes, the foundation is built on top of tech that's been around for decades. The multifunction copier, for instance, is an important part of moving to a "less paper" office.

You'll have a tough time delivering a quality customer experience if they have to wait around while you're on a grand adventure for hard copies.

Hard copy documents are talented at hiding away when you need them the most. You have to go on an office safari every time to track them, which cuts into the time you could spend on your work duties. Even a few minutes per day adds up. It's time to throw paper in the trash and get digital with your documents.

It's easy to get overwhelmed with technology planning, but you can discover everything you need to know by following this process.

You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep. You need a digital copier that fits into your business processes, works with your existing tech infrastructure, and solves the problem that started your search in the first place. It's time to start discovering yourself with this step-by-step guide.

If you want to successfully manage your company's information technology, the key is to plan thoroughly and completely.

You shouldn't have to be able to print money to afford your business's printers and office equipment. Yet, all too often, it seems like that is what many businesses have to do to afford their office equipment.

The easy excuse is to blame the rapid pace of technology and the unavoidable expenses of keeping up with the latest and the best. After all, it seems like technology is only good for about six months before it becomes obsolete and you have to replace it.

In the end all that is an excuse. If you want to successfully manage your company's information technology, the key is to plan thoroughly and completely. There are reasons why there are numerous clichés about the benefits of planning first to avoid the high costs of mistakes later. When it comes to IT, it is best to pay attention to those annoying, but true, words to live by.