The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Nothing Lasts Forever, Definitely Not Your Copier

Copiers and printers can remain effective for years. However, they don't last forever.

How much has technology changed in the past few years? Every other day it seems like something new is in the pipeline – and it's only been a decade since the iPhone was first introduced. This pace is great for innovation, but it makes your IT outdated. Digital copiers, printers, computers, and the rest of your office equipment get left behind. Yet many businesses are surprised that keeping their 20-year-old digital copier around is a bad idea, even if it does still function. 

Topics: Printer Management Digital Copiers Digital Security Office Equipment

Don't Go Primal - 6 Tips to Minimize Copier Repair Needs

It's a fact of life, copiers are machines and they sometimes break. Here are six steps to take to keep from losing your cool.

Printers and copiers have a unique ability: the more these technologically advanced devices break down, the more primal you become in turn. This transition starts with an open palm hit, and then a kick, and then more profanity than you might otherwise use at work. Toward the end you are re-enacting the dawn of man obelisk scene in 2001: A Space Odyssey.

Printers and copiers will break down; however, you can minimize their ability to transform you by following these six simple steps.

Topics: Printer Management Productivity Tips and Tools Office Equipment Technology Pain Print Management

Healthcare Provider? Cure Your IT Ailments with Business Continuity

Keeping your patient data properly backed up and protected will help you focus on what matters most the patients you care for.

As a healthcare provider, you know your patients are the number one priority. Part of your obligation to them is to keep their health-related information as confidential as possible.

Topics: Managed Network Services Healthcare Solutions Network Management Cloud Business Continuity Disaster Recovery Cybersecurity

Natural Disaster Survival Guide: Tornado or Extreme Storm

Because tornadoes can have catastrophic impacts on physical facilities, businesses must plan ahead for an alternative way to carry out everyday processes such as answering phones, processing orders, issuing invoices, signing checks, etc.

Every business has to prepare for the worst. Those that don’t may never fully recover from a disaster. But not all disasters are created equal. And not all businesses are at risk for every kind of disaster. That’s why we’ve put together this quick Natural Disaster Survival Guide to help you ensure that your business can keep operating even if a natural disaster strikes.

Topics: Managed Network Services Network Management Business Continuity Disaster Recovery

4 Undeniable Reasons CEO's Should Care About Business Continuity and Disaster Recovery.

If you don't have a plan currently, please join us at the upcoming Datamax Business Continuity & Disaster Recovery Seminar (June 20th) and learn more on how to protect your business from human error, hardware failure and natural disasters that can bring your company to its knees.

As a proactive CEO, you know that implementing a solid business continuity and disaster recovery plan, also referred to as BCDR, is essential for your business. After all, why would anyone in your esteemed position ever put a business at risk to downtime or data loss when prevention is so easy? While some CEOs fail to give BCDR the proper attention it deserves, we’re not worried about you.

But if anyone asks, here are four critical reasons that you, the CEO, care about business continuity and disaster recovery.

Topics: Managed Network Services Network Management Business Continuity Disaster Recovery

Creating Raving Technology Fans – Our Four Word Formula

Does your technology partner have a formula for ensuring you become a technology FANATIC every step of the way?

Today more than ever the business of technology has become a workout and for many customers, a thorough beating when it comes to service and support.  Whether ranting or raving, 58% say they are more likely to tell others about their service experiences than they were 5 years ago. (Source= Zendesk)  For many customers, the prevailing feeling regarding business technology is...

Topics: Partnering Creating Raving Fans

Keeping Score: Evaluating the Technology Infrastructure Within Your Company

Establishing quantifiable, standardized benchmarks which are then scored will allow senior business executives to begin assessing, and managing, their technology infrastructure as a whole.

Working with small and medium-sized businesses and helping manage their technology is as challenging as it is rewarding. Although every business is different, there are aspects common to all. For example, the business of an architect is different than a CPA, yet each must communicate, each must meet payroll, and each must be able to manage finances.

Topics: Managed Network Services Network Management IT Consulting Technology Pain

The Document Management Decision — The Numbers That Say Just Do It

The average office spends $25,000 to fill a four-drawer file cabinet and $2,000 annually to maintain it.¹

It's no wonder that organizations are more active than ever in pursuing solutions to streamline traditional methods of managing documents. Without the assistance of document management software, organizing documents, emails, scans, electronic faxes, graphics, Internet content, etc., is frequently a manual process that is very time intensive. Essentially, a dated management style that just doesn't work in today's digital, fast-paced office environment. Add in the burden of “Big Data”and the challenge of information management is bigger than ever.

Topics: Document Management Document Workflow

Technical Training Certifications... Are They Relevant or Just Chatter?

The study found that seventy-four percent (74%) of employees felt they were asked to do things on the job for which they were not properly trained.

"Yeah, yeah, yeah, so you say you've got advanced service training certification(s)—so what. If those certifications were worth their salt, everyone would be pursuing achievement, touting the distinction, and donning the emblems."—Naysayers International

As it stands, many service providers don’t seem interested (or perhaps capable) unless such certifications are required or mandatory by the suppliers and manufacturers they represent. Mandatory certifications may ensure compliance but not necessarily commitment to learning—which is the point.

Topics: Office Equipment Partnering Technology Support Creating Raving Fans

How to Restrict Access to Protected Health Information on Paper to Maintain HIPAA Compliance

You want to help patients and not put them at risk from a data breach. Keep them and HIPAA happy by following these straightforward tips to handle your paper-protected health information.

You spend a lot of time staying on top of your electronic health records, but you can't ignore the file cabinets filled with patient information on paper. A completely paperless operation is a dream for many health companies. Until you can achieve that digital goal, you need an effective way to restrict access to your hard copies.

Topics: Healthcare Solutions Document Management