The Datamax Thinking Blog

You'll have a tough time delivering a quality customer experience if they have to wait around while you're on a grand adventure for hard copies.

Hard copy documents are talented at hiding away when you need them the most. You have to go on an office safari every time to track them, which cuts into the time you could spend on your work duties. Even a few minutes per day adds up. It's time to throw paper in the trash and get digital with your documents.

It's easy to get overwhelmed with technology planning, but you can discover everything you need to know by following this process.

You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep. You need a digital copier that fits into your business processes, works with your existing tech infrastructure, and solves the problem that started your search in the first place. It's time to start discovering yourself with this step-by-step guide.

If you want to successfully manage your company's information technology, the key is to plan thoroughly and completely.

You shouldn't have to be able to print money to afford your business's printers and office equipment. Yet, all too often, it seems like that is what many businesses have to do to afford their office equipment.

The easy excuse is to blame the rapid pace of technology and the unavoidable expenses of keeping up with the latest and the best. After all, it seems like technology is only good for about six months before it becomes obsolete and you have to replace it.

In the end all that is an excuse. If you want to successfully manage your company's information technology, the key is to plan thoroughly and completely. There are reasons why there are numerous clichés about the benefits of planning first to avoid the high costs of mistakes later. When it comes to IT, it is best to pay attention to those annoying, but true, words to live by.

If you focus on the number on the price tag more than what the photocopier can actually do for you, you'll end up paying more in the long run.

You have to operate with a budget professionally and personally. The same questions come up no matter what you're buying. How much should it cost, where can you find the best deals, and is there a more affordable way to get it?

Many people jump right to the cheapest copier they can find. They think it might match their needs, but their decision is purely price driven. Sometimes they luck out and get the right model with good build quality. Years from now, they're calling the copier "old reliable" and patting themselves on the back for their money-saving move.

However, this is not the case for most people.

Before you start to panic thinking about an additional line item on your capital expenditures budget, consider the economic and functional benefits of getting a 4-in-1 machine.

If you've ever moved offices (or just needed to redo your current office), you know what a hassle it is to pack equipment. You might have even questioned the necessity of carting around a scanner, fax machine, copier, and printer. Turns out that it's not necessary: you can move into the modern age with a multifunction copier. Before you start to panic thinking about an additional line item on your capital expenditures budget, consider the economic and functional benefits of getting a 4-in-1 machine.

Everyone wants great service.

Satisfying customers is important in every industry – and is a top priority for law firms. When your business relies on documents – especially printed documents – you can’t afford to have your copiers idle. When they break, you need them fixed quickly before your goal of delivering excellent customer service suffers.

Just as your customers understand the old saying “time is money,” so do you (and everyone else in your office) – and so do we. 

That’s why having a partner that can respond and resolve issues quickly (and accurately) is so important.

Identifying less-explored operational costs within a business can be difficult – the cost of enterprise printing is just one such challenge.

In document-intensive industries such as legal, technology can do a lot of heavy lifting for you. Technology can’t solve challenges alone – you have to understand your business processes and then be sure to select the right technology tool you’re your needs. Done correctly, technology can automate tasks – giving you time back in your day to focus on the 101 tasks you juggle.

Here’s a list of common business challenges – and potential solutions to those challenges – that can make a difference in your office.

That last thing that should be on your plate is the backbone of your document production – your printers/copiers – when they need to be serviced.

Your title may be office manager, but most days you’re more like a triage doctor, deciphering and prioritizing what needs to be done first. And, you also have the “fun” task of dealing with (some) lawyers’ oversized egos. This is what makes you the glue holding your law firm’s practice together from behind-the-scenes.

You don’t have time to handle everything. You’re there early. You stay late. You shouldn’t have to juggle it ALL.

As we all dig into a new year, here are a few of our greatest hits from last year.

I hope your new year is off to a fantastic start. As we all dig into a new year, here are a few of our greatest hits from last year.

Whether you’re revisiting them or seeing these for the first time, thank you for reading. All of us here at Datamax look forward to helping you reach your business goals this year. 

Waiting on your copier or other office equipment to be tended to is not only annoying; it also has a waterfall effect on your office’s productivity.

“Ding.” 

Wouldn’t it be great if you could ring a bell and receive immediate service?

Like the simple ringer – you remember those – that sat in a store or on the counter of a hotel desk. You’d almost always hear a “Be with you in a moment” after just a quick press on the bell and a ringing “ding!” sound. And you were satisfied, because you knew service was on the way. 

Who likes unnecessary waiting? Even the patient among us has trouble tolerating that. Even the smallest delays can send the most patient person into a fit of frustration when it comes to the office and work deadlines.