The Datamax Thinking Blog

A Managed Network Services program fine tunes and establishes control over all the moving components of your network. 

Your business's network steadily hums along, serving its intended purpose with what seems like relative ease. That is, until an unexpected breakdown occurs and you begin to feel the weight of every IT issue bearing down on your office's productivity.

What seems effortless can quickly become overwhelming. What traditionally seemed like a routine method for handling IT could today be more a beast of burden for your business.

The burden of administrators handling an entire fleet can be significantly lifted by usability improvements and features that simply make doing their job more efficient.

Visiting a car dealership (even if today, most buyers’ research is done online beforehand), there’s multiple variables to consider. Beyond budget and leasing options, one must consider speed (that sleek, streamlined sports car), functionality (the gas-friendly cross-over with room for the dog), safety/security, as well as that inevitable drop in value with that vehicle moving forward.   

The same used to be said about copiers.

So, consider this bit of recent history ... 29% of IT professionals report their clients have encountered ransomware that specifically targeted Office 365.

I must say, I love history. For humanity's sake, I deeply hope it’s never rewritten.  I’m not entirely sure whether my interest lies in the fun and fascination of discovery, or the fear of repeating failures it documents.  One thing’s for sure, as summed up by Edmund Burke, “Those who don't know history are doomed to repeat it.”  

No doubt, a truth proven over and over again.

So here’s a bit of history (2,000 years in the making) every business should consider as it prepares to compete and/or to defend its resources — the focus of this blog.

Every business needs to be secure today. Data backup and disaster recovery are key tools to keep your office safe and in business.

If you’re reading this, you understand that your business or office depends on information technology (IT) to function.

As businesses of every size rely ever more on IT, there are two functions IT performs essential to a business’ ability to function:

1. a robust, secure data network
2. continued access to vital business information and documents

No network and no access to information equals no business.

Making sure you get the right lease and the right partner is scary. The tips below will tell you how to get it right.

Much like those mortgage commercials that turn the most confident person into a bundle of nerves, the idea of leasing technology makes many business professionals uncomfortable.

Am I getting a good deal? What should I look for? Will I be stuck in a box?

Those and many other questions chase each other round and round during the decision process.

Still, leasing is often the better option for your office – especially if your operating budget is running low. Couple that with the rapid pace at which technology becomes outdated, and leasing is a great option for those looking to keep their tech fresh.

Here are just a few of the most compelling advantages to lease today.

The top 10 questions a sales rep should ask you before they EVER give you a price – or recommendation.

There is nothing more unsatisfying than a salesperson who cannot give you a price when you ask them how much something is going to cost. Their reluctance may even cause you to doubt them. Believe me when I say it, they are actually doing you a favor.

Sure, any salesperson can throw out a number just to make you happy, but in the long run, the true cost of office equipment depends on many things. Sure, you can:

The ability to offer the tools and control needed to help reduce waste and boost productivity can be the difference in whether your organization finds itself "on cloud nine" or "under a cloud" when it comes to managing print.

For many organizations, printing continues to be a frustrating cost issue that remains pretty much untracked and uncontrolled. That’s amazing since managing print output and associated costs has been such a hot topic for so long. 

More companies understand this now, but not enough want to really pour in the effort to do anything about it.  Apparently, they're less interested in the gathering clouds of documents and print and are more convinced of better cost savings they can be chasing down in their businesses — so they think. 

You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep.

Every year, I learn more about copiers, document management, workflow, and, increasingly, managed IT topics.

I do my best to pass on what I learn to you.

Here are the 11 most popular posts in 2017. They cover a range of topics:

• Why you should update old equipment (while I didn’t get into it, this goes for most office technology – not just your copiers!)
• HIPAA compliance issues
• The value of PDF and automated Bates Stamping for law firms
• And some thoughts on costs

Read on for insights into those topics – and more – to get yourself ready for 2018! 

Security isn’t always top of mind, especially when it comes to your employees. Make sure you and your employees aren’t doing any of these six things.

We’ve all had that “kick yourself” moment after something you had a second thought about tragically comes to fruition. We know it could have been prevented, and it was just plain stupid not to have taken the simple steps needed to prevent the mistake.

We take a lot for granted as humans, especially when it comes to securing our data. In fact, did you know that in your office right now it’s likely that 40% of your employees have their passwords stored on their devices in a Word document? Almost half! Not so secure right? 

Despite all the cyber security threats you hear about in the news, the simple fact is that the people within your business are far more of a threat than any software application that you are using. If you’ve ever had second thoughts about your company’s cybersecurity, take a few minutes to check yourself and make sure that you are NOT doing any of the following:

While it’s annoying to hear “it depends” when you ask us how much a copier is, it’s also the truth. Here’s why.

One of the most common questions (if not THE most common question) every copier dealership is asked is some variation of “How much is a copy machine going to cost me?”

Our sales team is asked that all the time.

The answer is (really!): it depends.

I’ll explain why.