The Datamax Thinking Blog

Educating, collaborating, and sparking ideas for maximizing the technology that matters.


Why Datamax Will Never Be the Wholesale Club of Copier Sales

Discounts are great – in the right circumstances. Discount copiers can mean discount services – and that could hurt your business.

Wholesale clubs are awesome — you always spend more than you planned when you walked in the door with your list, but you get such great deals! Who doesn’t want toilet paper in bulk, or a giant bag of coffee for the price of the regular sized one you buy at your grocery store?

Not to mention the euphoria you feel from paying less for something you would otherwise buy full price. It feels good.

Topics: Insider Solutions Digital Copiers Office Equipment Datamax Culture

Canon Comes Out on Top for Law Firm Copiers

Research shows that law firms love Canon copiers.

You see a lot of natural combinations out there. Chocolate and peanut butter, steak and eggs, and wine and cheese are a few classic pairings. What doesn't fall so easily into place are the services that support a major business investment, such as your production printer and your digital copier.  

The pre-sales process goes smoothly, but you often find yourself left hanging after you sign on the dotted line. At Datamax, we put a lot of resources into the after-sales support process. Our technical support team works together with the top manufacturers, such as Canon, to learn everything they need to know for high-quality support. Our dedication to after-sales support has earned us recognition from Canon's Association of Technical Service Professionals (ATSP). 

Topics: Insider Canon Color Copier Multifunction Copier Did you know? Digital Copiers Automation Legal Solutions Canon USA

Do Centralized Copiers and Printers Hurt or Harm Productivity?

Buying one, centralized multifunction printer for your office will save money, right? It's not as simple as that.

Centralizing your multifunction copiers makes a lot of sense. You don't need to buy multiple machines to cover all of the departments, the IT team can easily network and troubleshoot them, and you won't have employees wandering around trying to figure out where to get their copies.

This configuration works out great, in theory. In practice, you could end up with the MFP becoming the de facto water cooler. When staff makes their way to the digital copier to pick up their papers, they may take a socialization trip at the same time.

Topics: Printing Printer Management Multifunction Copier Digital Copiers Productivity Tips and Tools Print Management

Copiers and Office Equipment Enable Customer Communication

Take the time to get the right office equipment or your communications – internally and with customers – could suffer.

When companies buy printers or digital copiers from us, they're not all that interested in the actual equipment. What you actually get from the purchase is communication.

Topics: Printer Management Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment

Nothing Lasts Forever, Definitely Not Your Copier

Copiers and printers can remain effective for years. However, they don't last forever.

How much has technology changed in the past few years? Every other day it seems like something new is in the pipeline – and it's only been a decade since the iPhone was first introduced. This pace is great for innovation, but it makes your IT outdated. Digital copiers, printers, computers, and the rest of your office equipment get left behind. Yet many businesses are surprised that keeping their 20-year-old digital copier around is a bad idea, even if it does still function. 

Topics: Printer Management Digital Copiers Digital Security Office Equipment

Just Right: The Right Number of Copiers (and Printers)

The point in time when you acquire a new print device is the perfect time to improve your workflow, provided your vendor has the expertise.

A business' copier fleet is very much a Goldilocks situation; too much or too little printing and copying capacity can create significant costs. If you print more than your fleet can handle, you are going to have to replace devices more often. If you have more capacity than you need, you are paying too much to the detriment of other areas of your business.

Topics: Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment Print Management

Your Four-Leaf Clover of Copier Support

Looking for excellent service and maintenance support for your digital copiers and other office equipment can feel like looking for a four-leaf clover.

Horseshoes are always lucky.

But today, leprechauns, four-leaf clovers, and green are lucky.

Here are a few thoughts on how to make your luck last beyond St. Patrick's Day when looking for quality copier repair, service, and maintenance. Because it can feel like you're looking for that mythical pot of gold sometimes.

Topics: Digital Copiers Creating Raving Fans

Cutting-Edge Companies Need Tried and True Digital Copier Technology

Multifunction copiers are a must-have device to improve process automation in your office and to support working anywhere.

Compare today's business environment to the typical office in 2000. Back then, everyone was locked to a particular workstation, and remote working was a rarity. Today, you can work from a computer to a tablet to your smartphone halfway across the world without any problems.

While technology advancements set the stage for many of these changes, the foundation is built on top of tech that's been around for decades. The multifunction copier, for instance, is an important part of moving to a "less paper" office.

Topics: Scanning Multifunction Copier Digital Copiers Office Equipment

Want Higher Productivity? Start Ditching Paper

You'll have a tough time delivering a quality customer experience if they have to wait around while you're on a grand adventure for hard copies.

Hard copy documents are talented at hiding away when you need them the most. You have to go on an office safari every time to track them, which cuts into the time you could spend on your work duties. Even a few minutes per day adds up. It's time to throw paper in the trash and get digital with your documents.

Topics: Scanning Printing Printer Management Solutions Multifunction Copier Digital Copiers Productivity Tips and Tools Office Equipment

How to Perform a Guided Technology Assessment When Choosing Digital Copiers

It's easy to get overwhelmed with technology planning, but you can discover everything you need to know by following this process.

You have a lot of options on the market when you make a technology purchase. The best solution for your business isn't determined solely by the price, the feature set, or how fast the vendor gets it to your doorstep. You need a digital copier that fits into your business processes, works with your existing tech infrastructure, and solves the problem that started your search in the first place. It's time to start discovering yourself with this step-by-step guide.

Topics: Digital Copiers Productivity Tips and Tools